Please note that we do not carry stock on all items and we only stock popular items, the rest of the items are ordered as per your order.
Most items are shipped via Australia Post and Fastway couriers and can take up to a maximum 14-20 days to be delivered. In the unfortunate event this time has lapsed and you have not received your item please do not hesitate to contact us. We have a flat rate shipping fee of $15.00 for all metro and Australia Post coverage areas except regional areas where surcharges apply.
Any delivery date or time specified is an estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.
For decorated order please allow and additional 3 weeks from artwork approval for the order to be shipped at the most. Upon delivery a signature will be required depending on the order size. We require a signature as a proof of delivery and to end the tracking of the order from our systems.
Unfortunately we cannot ship overseas or to a PO Box address.
Missed Deliveries.
All missed and failed deliveries will incur a $15.00 re-delivery charge if the item is sent back to you. In the unfortunate event that you decide you will not require a redelivery our normal returns policy applies.